Northeastern Movers

Frequently asked questions

Frequently asked questions

We’re one of the NYC moving experts. At any time, if you have any questions, just visit our contact page or call us.

How long does it take to move?

This depends on many factors, such as: the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling. At any time visit our contact page or call us.

Is your moving company licensed and insured?

We are a fully licensed and insured moving company: USDOT #3271670, MC #1032971. Under state regulations, every licensed carrier is required to carry moving, cargo and liability insurance. At any time visit our contact page or call us.

What type of payment do you accept?

We accept: cash, bank checks, company checks, and major credit cards such as Visa, Mastercard, Discover and American Express. Personal checks are not accepted. At any time visit our contact page or call us.

What to do if I have claim?

Please call us & we will solve your claim as soon as possible.

Ready to move with us?

Our clients love our moving service

Read the reasons why Northeastern Movers is the best local moving company.

Anna Accetta
Anna Accetta
01:52 03 Jun 23
I moved with northeastern and had a wonderful experience. The people at the office were quick and very responsive. The workers that came out to move me were very professional. Everything was moved with no damage, the price was fair. I highly recommend northeastern movers!
Ben Guzman
Ben Guzman
23:49 01 Jun 23
Good people
robert hoffenberg
robert hoffenberg
16:48 27 May 23
Representative came and gave us a fair estimate. The date of the move, movers call to let us know they would arrive in 30 mins. Upon arrival, rep and I discussed the move. Movers covered all the furniture. At our new home movers were patient about placement of furniture. No damage to furniture. Very polite and professional.Robert & TinaGreat job 😸
Jill Gabbe
Jill Gabbe
18:42 18 Nov 22
I had a small move from New Rochelle to NYC that Northeastern Movers handled beautifully. Everyone with whom I interacted was professional, friendly and efficient. They handled the building COI, followed up, and assured me in every way that a smooth move and a happy customer was their goal. They met and exceeded expectations! I will return to Northeastern Movers when we next require a top-notch moving company with a personal touch.
Beth Parker
Beth Parker
21:34 25 Oct 22
Had a terrific experience with Northeaster Movers. They were fast, professional and lovely to deal with: from the dispatchers, to the movers. If I ever need to move anything again, I'll be brand-loyal to Northeastern. I'd recommend them to anyone who needs anything, big or small moved.
ahror K
ahror K
15:52 20 Oct 22
Amazing team.
 Professionals and friendly both on sales and the movers. 
This is the second time we're using them 
and we're super satisfied. Thanks for costumer service..
Nargiza Jumaeva
Nargiza Jumaeva
23:11 01 Oct 22
Best movers
Emily Carroll
Emily Carroll
17:36 26 Sep 22
Our move was our first in 13 years and with lots of furniture and managing witu two kids across the day as well - the movers did great. It was a great value - and they were on time and responsive and able to answer all our questions and fill in the moment needs we had during the move as well! Highly recommend!
Michael Weinstein
Michael Weinstein
16:30 26 Sep 22
I’ve handles 5 moves in NYC over the last 10+ years with different moving companies. By far Northeastern had the most professional and fast-moving crew I’ve ever worked with
Elwood Oneida
Elwood Oneida
18:29 14 Sep 22
Northeastern got our move off to a great start as salesman, Mike, listened to our description of our two-part move, first to a storage center, second to our new apartment, and quickly assembled a top flight team and appropriately sized truck to accommodate our needs. On the day before the move, Jeff gave us a courtesy call to review the upcoming move when we realized we had forgotten all about the Certificates of Insurance required by the buildings we were moving from and to! No problem! Jeff and colleague Martin quickly prepared the COIs and got them back to us within a couple of hours, even though it was a Sunday! On move day, the Northeastern team, Nigel, Javon and Jordan arrived to get us moved. Each of these pros was good-natured, easy to establish a professional working relationship with, and ready to get to work, which they quickly did, taking good care to move our worldly goods with the utmost care and efficiency. And, in no time our boxes and furniture were safely in place in the storage room and apartment respectively. We died a thousand deaths in preparing over the weeks and months in the run-up to the move. Northeastern gave us a taste of heaven for the day!
Elsa McKeon
Elsa McKeon
00:36 13 Sep 22
Northeastern Movers is one of the best moving companies I have ever used. I was worried because in my pervious experience with movers was always a stressfull and negative experience. But Northeastern Movers was true to their word in providing great service. The crew was professional and efficient. The forman was so professional, a true leader, and provided great customer service. He was so kind and answered all my questions without judgment. I would definitely recommend this great company and I will use them for my next move.
Mark D'Addio
Mark D'Addio
18:36 12 Sep 22
Excellent experience / hard working staff / transported motorcycle without a scratch! Highly recommended.
Shoshana Halbreich
Shoshana Halbreich
16:15 12 Sep 22
Every step of the way from getting a quote from Marlon to the office staff and the moving men on both ends, I could not be happier with the service. I have already recommended your company to many others. Thank you all for making this big move so easy!
Heather Yeremsky
Heather Yeremsky
23:13 08 Sep 22
The move had to happen on a Sunday at 8:00am. These gentlemen showed up, moved very heavy furniture down 3 flights of stairs and then up 2 flights at the new house. They made a stressful situation much less stressful! Professional, courteous, caring and completed a tough job under difficult circumstances without complaint. Would recommend to anyone in need of movers!
Bassam Abdullah
Bassam Abdullah
12:38 06 Sep 22
Best movers. I recommend to everyone.
Yelena Gold
Yelena Gold
01:51 04 Sep 22
The most professional moving company I have ever worked with. They made the moving experience stress free and easy. Very easy going and likable workers. The manger who I spoke with named Martin was a very nice young man. Very respectful and deserves a raise for sure! I will 100% recommend this company to anyone looking.
Nafisa Ravshanova
Nafisa Ravshanova
22:41 31 Aug 22
Best customer service . Maya is the amazing girl wich is help with my all questions. I recommend to everyone off my friends.
meglion424
meglion424
19:03 17 Aug 22
John did a very thorough inventory with us, they sent 4 guys, and the job took less time than was quoted, with nothing missing or broken. The guys were friendly, accommodating, and fast. My ONLY critique was that after they finished our job, they still had a full truck and a job they'd stopped at 2am the night before that they were going to have to resume after they left us, which seemed like a lot, but hopefully more than one job in a day isn't a common occurrence. Would definitely hire again.
bertman316
bertman316
19:33 09 Aug 22
I couldn't be happier that we used Northeastern Movers to relocate from New York to North Carolina! Moving out of state can be one of the most stressful experiences of your life - ask anyone who's done it. You need to use a reliable mover that can take some of that stress off of you. I'm a very careful person - I did the research. There are scores of horror stories out there about movers who did a terrible job of moving your belongings but a great job of moving their prices (always up)! Northeastern movers not only did an excellent job of packing up our things in NY, but got everything down to NC in great shape. Not only that, they did the whole operation with honesty and integrity, sticking to the original quoted price (which was considerably lower than comparable operations). John, Brian, and Ed were pleasant to work with, flexible, and down-to-earth. Highly recommended!
Daniel Stumpf
Daniel Stumpf
16:40 21 Nov 21
Northeastern Movers did an amazing job moving me from PA to NY in November. They were friendly, efficient and did an expert job packing and hauling my items. They were above board of any extra expenses and offered a fair price. I highly recommend them.
Lisa Carbonara
Lisa Carbonara
16:04 16 Nov 21
Excellent movers
Laura Woodard
Laura Woodard
14:27 30 Aug 21
Not only were the movers on site courteous, professional, and hard working but ALSO the service from the office leading up to the move was excellent. Our new building had very specific COVID protocols and there were challenges getting a straight answer out of the building about scheduling the freight elevator. But Northeastern Movers were responsive, and so patient when it came to filling out yet another form for the property mgr. What could have been a very stressful move was made SO helpful by their responsive and thorough work. Thank you!!
sha
sha
15:56 28 Jul 21
I did not hire this company to move, but they were moving someone in my walk-up building. When they saw me entering with my toddler and stroller in tow, one of the guys offered to take my stroller up to the third floor for me.Nicest thing a stranger has done for me in years!I will definitely give this company a call for my next move based on this awesome act of courtesy.
Riley
Riley
20:39 16 May 21
We moved from upstate NY to Long Island, on a Sunday. It could have been an overwhelming,stressful day. Thankfully we chose to hire Northeastern Movers-NYC Mover. Setting up the date and time with Mike and Brian was so easy and organized. When the 3 gentlemen who did our move showed up they could tell I was nervous for the day. They were professional, kind, and so beyond helpful. They took EVERYTHING and even helped with a few odds and ends. It is hard to gauge how much stuff you truly have until your moving, but these men were so understanding and great about keeping the day running smoothly. When we arrived to our new place they brought everything in and helped make sure things were in the right spots. I couldn't be happier with the quality (and price.) This was my first big move, and first time hiring a moving company and I am so glad I found them. If you are looking for a great moving company they are the way to go.
Arnold Kolikoff
Arnold Kolikoff
10:50 11 May 21
Very professional. Highly satisfied
Risa Zoll
Risa Zoll
20:48 27 Dec 20
The Northeastern team of movers, with Nigel at the lead, and which included Darren, Travis and Zack were nothing short of stellar: professional, courteous, hard-working (through a major thunderstorm) and diligent. They were careful and conscientious about cleanliness. Highest marks and would use them again without question.
Marena Dimyan
Marena Dimyan
04:40 27 Dec 20
Best movers! They did the job carefully and efficiently and their prices are reasonable. I’d highly recommend them to anyone moving.
jovee sheppard
jovee sheppard
04:59 18 Oct 20
I work at a storage facility in Brooklyn and got to meet a great set of guys from this company. In my line of work I come across my fair share of movers but northeastern by far has the best staff. Jeff and the rest of the guys are so friendly. They are professional, clean and just overall a joy to be around. Many movers come to our site boisterous or drunk and clearly couldn't care less about their task at hand. Most movers only behave when their client is on site. However, Jeff and the rest of the guys work hard and seem to take great care in everything they do, even when the client is not present. I swear I've seen these guys for about 5 days straight with they have the same hard working energy each day. Honestly I don't think you can ask for a better quality service nor atmosphere than what this company can provide.
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